Our normal processing time is 2-5 business days. During holiday season and sales, we may experience delays, please allow 3-7 business days of processing during these times. All pre-ordered items will be processed within 2-5 day business days of the item's restock; pre-ordered restock dates are subject to change. Once your order is placed, you will receive a confirmation email. Once your order has been shipped, you will receive a shipping confirmation email.
Once you’ve received your shipping confirmation, your tracking details can take up to 24 hours to update. If your tracking details have not updated after 48 hours from the moment it was dispatched, please check your promotions/spam/junk folder. We may run some checks on your details before we ship your order. These checks may include verifying your address and payment details linked to your order. Any orders found to be made under fraudulent pretenses will be investigated and cancelled. We do not offer in-person pickup or return services.